The People Behind the Placements

Employee spotlights

Every month, facilities tell us about USGP professionals going above and beyond. These are a few of their stories.

Physician Spotlight

Dr. Reis B. Ritz, M.D.

Emergency Medicine Physician  •  William Beaumont Army Hospital, El Paso, TX

From West Point to the ER

Dr. Ritz earned his undergraduate degree at the United States Military Academy at West Point, his medical degree from Vanderbilt University School of Medicine, and completed residency in the Carl Darnall Army Hospital Emergency Medicine Residency Program. After 12 years on active duty he transitioned to El Paso and joined USGP as a contractor. He chose emergency medicine for its fast pace and variety of patients — and after roughly 27 emergency rooms across his career, he says USGP has been “one of if not the easiest and most pleasant groups to work with.”

In his words

On his USGP program manager, Angela: “Very easy to work with. Very pleasant, very nice, and very competent.”
On military facilities: they emphasize patient care over metrics, letting him “focus more on just practicing medicine.”
His advice to new hires: “Be patient because it is the government after all” — but USGP excels at streamlining credentialing.

What he finds most rewarding: teaching residents and mentoring younger physicians and nurses.

Team Spotlights

Recognized by the facilities they serve

 

Teresa Bueno

Surgical Technologist

San Antonio Military Medical Center, TX

“Ms. Bueno is the example that our young techs should strive to be… she is a great asset to our team here at BAMC.”

Recognized for her expertise, teaching, and support of colleagues across departments.

Enisha Everett

Medical Administrative Clerk

Manages 550 patient appointments and schedules testing for 150 patients in MHS GENESIS — with zero negative feedback and real process improvements.

“Her initiative and team player attitude makes her a great asset for the clinic.”

Michael Gumina

Medical Office Clerk

Navy Medicine Pain Management Clinic

“Michael Gumina was a great assistance over the phone… wonderful at the front desk!”
“In my 18 years receiving medical care, I never experienced a team like this one.”

Stephan Whittington

General Office Clerk

MacDill AFB, FL

Helped bring timecard submission and approval to 100% — the first time in roughly a decade — and raised the Commander's scorecard from 20% to 87% in five months.

Ronaria Hills

General Office Clerk

MacDill AFB, FL

Recognized jointly for the same turnaround.

“We could not have seen these successes without Stephan and Ronaria.”

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